Email and messaging integrations for your workflow
Start with the channels your team already uses. Microsoft 365 is the built-in V1 connection. Gmail and WhatsApp integrations are available through tailored onboarding, and custom integrations can be scoped to your workflow. We confirm requirements and configure agreed integrations before your workspace goes live.
Microsoft 365 is the built-in email connection in V1. Gmail, WhatsApp, and customer-specific integrations need tailored onboarding and configuration before use.
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Works with Microsoft 365 -
Gmail · Tailored onboarding -
WhatsApp · Tailored onboarding
Integration options
Microsoft 365 / Outlook
HeedBox V1 is designed around Microsoft 365 work accounts and shared mailboxes. Your administrator must review and approve the required access before connection.
Gmail
Gmail and WhatsApp integrations are available for customers who need them. We confirm the scope with your team and configure the agreed integration before your workspace goes live; these are not instant self-service connections.
Gmail and WhatsApp integrations are available for customers who need them. We confirm the scope with your team and configure the agreed integration before your workspace goes live; these are not instant self-service connections.
Custom integrations
We can scope a custom integration around a customer's workflow and requirements, then agree on its delivery and configuration before activation. Availability is confirmed for each customer during onboarding.